737373
Business Sectors > Jewellery

Jewellery

AUTOGRAPH JEWELLERY

We are UK based Silver & Gold Jewellery Specialists, Autograph Jewellery was founded when Edde and Dean, friends from Birmingham Nitelife realised that we had a shared passion for design, fashion and travel.

Our ethos remains the same today as it did years ago to provide innovative affordable jewellery with great service.

Over the last couple of years Autograph Jewellery have developed a good reputation for selling beautiful innovative jewellery from around the world and in particular specialising in silver jewellery to the trade and now sell direct to th public. Couple that with a few carefully chosen UK suppliers with similar design flair and you have the complete Collection. We now have this strong on-line UK Jewellery store as well as a high street presence with selected boutiques up down the country

At  Autograph Jewellery we stock an amazing variety of both world made and UK made gold and silver jewellery which you can buy through our secure website. Be assured that we send out our Jewellery throughout the UK, Europe and World-wide on a daily basis to customers.

Buying from a leading internet supplier is risk free as our quality promise ensures the following:

 

100% MONEY BACK GUARANTEE
PROMPT DELIVERY
ALL ORDERS VIA SECURE SERVER
YOUR INFORMATION STAYS PRIVATE
RELIABLE CUSTOMER SUPPORT
FREE GIFT PACKAGING


New to  in 2009, we Autograph Jewellery have introduced our Gemstone Jewellery and Diamond Jewellery Collections. These two exciting jewellery ranges complement our existing collection of Jewellery.

Have a browse of the ever unique jewellery or the great selection of Exclusive Collection – a bohemian range of jewellery from around the world.

Also there’s the latest Designer Silver Jewellery range, a chic and ever growing collection, plus the timeless Celtic Jewellery in either silver or pewter finishes. Top these off with our funky, design-led Contemporary silver range, our Jewellery for Men and our fabulous Turquoise Jewellery Collection and you’ll realise what a great choice we have.

Everything comes beautifully packaged at a sensible price for that special gift or treat…

Enjoy shopping on-line with, the UK’s jewellery specialists, we are delighted to offer you this personal invitation to view our exclusive Collections.

we pride ourselves in running a first class jewellery store, where our customers needs are placed first.
We have built our reputation on providing excellent individual service.
Please read on for further information on how we pride offering our customers a high service level.

We offer a Full Money Back Guarantee to our on-line shoppers if you are not wholly satisfied with the goods that you purchased. See our full terms & conditions for details.


Our delivery service is excellent and reliable, everything comes beautifully packaged to protect and enhance your purchases.
Your card details are processed online whilst you wait by PayPoint Ltd. PayPoint offers a secure, online, real-time payment service provider, supporting all major credit and debit cards including Visa, Mastercard, JCB & AMEX.
Our customer sales advisers will be glad to offer advice on any product or help with choosing that perfect gift. Just call +44 (0) 7799 737373
Full telephone support on +44 (0) 7799 737373 10.00 am - 17:00 pm GMT mon-fri
Our Customer care representatives will happily advise you on any care advice for your silver, gold or pewter products, how to look after them to ensure they maintain their original beauty.
Any goods damaged in transit will be replaced at no extra cost with free delivery (as long as you inform us within 7 days of delivery)
Order on-line with confidence on our secure server. Don't forget you can still send your order and payment details by post or fax or just give us a ring on +44 (0) 7799 737373

General
These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age and accept delivery. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

Description of Goods
Many of the products we sell are of a descriptive nature and it is not practical to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. Full detailed specifications are available from the manufacturer's brochures or their websites.

Accuracy of Product Information
All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturers, publications, publicists, or been gathered from public-domain sources. The intention of Autograph Jewellery.com is that all information on the website should be as accurate and up to date as possible. However, Autograph Jewellery.com cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the user of the website are the responsibility of the individual.

Payment and Price
The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed.All prices on our website are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time of placing your order.

Payment Methods
We accept all major credit and debit cards including Visa, Mastercard, Switch & AMEX. On the order you must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received. You may also pay by cheque or postal order although we cannot dispatch the goods until payment has been cleared which can take at least 10 days.

Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them.

Delivery Charges
All prices on our website are exclusive of delivery charges which will be added to the price of the products at our checkout.

Delivery in the UK: There is a standard charge of £2.99 postage and packing for orders under £49.99, orders over £50.00 are FREE of charge.

Delivery in Europe: There is a standard charge of £7.50 postage and packing for orders under £74.99, orders over £75.00 are FREE of charge.

Worldwide Delivery: There is a standard charge of £10.00 postage and packing for orders under £99.99, orders over £100.00 are FREE of charge.

Standard Delivery Times
UK Delivery of products (stock items) will normally be made within 2-7 working days from clearance of payment. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. If we or our suppliers are temporarily out of stock, we will notify you of this position and you should allow up to 28 days for dispatch of the goods. For delays of more than 28 days, you will have the right to cancel the order and we will refund any money paid by you for the goods.

European and Worldwide deliveries will take up to 28 days to be delivered.

Risk
As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods should be conveyed to us as soon as possible after the delivery.

Time Limitation for Notification of Claims

Damage in transit: If goods arrive in a damaged condition, if possible make a note on the consignment note, or inform us as soon as possible after the delivery.
Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 10 days from delivery.
In-Correct Goods: It is your responsibility to notify us of any in-correct goods supplied within 7 days from delivery.

Product Guarantees
All products supplied are covered by the terms and conditions of the Manufacturer's Guarantee for their stated period. This guarantee specifically excludes faults caused by accident, neglect, and misuse. In addition routine maintenance, consumables, cosmetic damage is not covered. This does not affect any statutory rights that you may have.

Order Cancellation
Orders can be cancelled up to 7 working days after the day on which you have received your order, please inform us by post, fax or email. To inform us of cancellations by email send to sales@autographjewellery.co.uk stating ''order cancellation'' as the subject and include all correspondence. Cancelled orders will be refunded in full; this does not include any return shipping costs that you incur.

Faulty Goods
Products that are deemed faulty can be returned for replacement, credit or refund for all on-line website purchases. Any orders with faulty goods sent out in error will be refunded in full including the original shipping costs of returning the items to us. As soon as the fault is identified please infrom us by email at sales@autographjewellery.co.uk  stating''f aulty goods'' as the subject and stating your preferred choice of action on the returns form; then return the goods to us and we will take care of things for you. Where an error has occurred a replacement can be sent very quickly.

This does not affect any statutory rights that you may have

Disputes
Any disputes between us will be governed by the non- exclusive law and jurisdiction of the English Courts.

Security and Privacy
Please read our Privacy Policy

Mailing list
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Customer Service -Comments/Complaints

If you have any queries with regard to your order, please call us on07799 737373 (International +44 (0) 7799 between the hours of 10am & 5pm Mon-Fri GMT, An answering service is available outside of these hours
(All calls are charged at standard national rate)

Should you have any cause for complaint or wish to pass on your comments you can e-mail us at sales@autographjewellery.co.uk or write to:

autograph jewellery jewellery quarter hockley birmingham 
You could always telephone us on +44 (0) 7799 737373

We will endeavour to reply to your complaint within one working day and inform you of what action will be taken.

aj: Registered Office: No.4 Liverpool Buildings. The Montague Centre, Worthing. West Sussex BN11 1SY.
Registered in England: No. 04162134

Telephone: +44 (0) 7799 737373
Fax: +44 (0) 7799 737373


Other ways to order

By telephone +44 (0) 7799 737373, call Monday - Friday, between the hours of 10am & 5pm Mon-Fri GMT. An answerphone is available outside of our opening hours - please leave your name and number so we can call you back to take your order in person.

By fax +44 (0)  7799 737373 anytime. Please provide all the necessary information (including your signature) plus a daytime contact number in case we have any queries.

By post to  Autograph Jewellery, Jewellery Quarter, Hockley, Birmingham B

Please make cheques payable to " Autography Jewellery ".

Please note we are unable to despatch goods prior to a cheque clearing so your order may take a little longer. Do not send any bank notes or coins. On the Internet - our website is www.autographjewellery.com E-mail: sales@autographjewellery.co.uk

In person - why not visit one of our boutiques that house are ever changing collections
 

Birmingham Derby Liverpool Manchester London Jersery